Terms of Service
The plain-English rules.

These are the terms you agree to when you use PLUMdata. Weve kept them as short and readable as we could no fine print games. By signing in with Google and using the service, youre agreeing to whats below.

The short version
You own your files
PLUMdata doesnt claim any rights over your data — ever
Pay only for what you process
Per-file pricing, first 10 files free, no subscription
No warranty of perfection
Suggestions are AI-generated; you review every change before it applies
Cancel anytime
Revoke Drive access in your Google account; the relationship ends instantly
01
What PLUMdata is

PLUMdata is a web service that connects to your Google Drive, analyses the names and where needed the content of files you choose to scan, and proposes renames according to a naming convention you set. Nothing in your Drive changes until you explicitly approve a suggestion. The full data lifecycle is documented in our Privacy & Security page.

02
Who can use it

You need a Google account and the legal authority to grant PLUMdata access to the Drive content you scan. If youre using a work or school account, you confirm your organisation permits third-party Drive tools. You must be at least 16 years old (or the digital consent age in your jurisdiction, whichever is higher).

03
Your data, your rights
You retain all ownership Always
PLUMdata claims no ownership, licence, or right to your files, file names, folder structure, or any content we process. Your data is yours.
We act only on your instruction Always
Every rename is shown to you for review. We apply changes only after you approve them. We never move, delete, or alter files beyond the renames you confirm.
No training, no sharing Never
Your data is not used to train, fine-tune, or evaluate any AI model, by us or by the AI providers we work with. It is not sold, brokered, or shared with third parties.
04
Acceptable use

You agree not to:

Use PLUMdata against Drive content you dont have rights to
Only scan and rename files you own or have explicit permission to modify.
Attempt to reverse-engineer, scrape, or overload the service
No automated abuse, no probing for vulnerabilities outside a coordinated disclosure, no circumventing rate limits or paywalls.
Use PLUMdata for unlawful purposes
This includes anything that violates applicable law, infringes another partys rights, or breaches Googles API Services User Data Policy.
We may suspend or terminate access if we reasonably believe these rules have been broken. Where possible, well tell you why.
05
Pricing & payment

PLUMdata charges per file processed. The first 10 files per account are free (lifetime). Pricing tiers are shown at /pricing and are calculated server-side at the moment you confirm a scan. There is no subscription and no auto-renewal.

Payments handled by Stripe Via Stripe
Card details are never seen or stored by PLUMdata. Stripe is PCI-DSS compliant. Your bank statement will show a Stripe-mediated charge.
Refunds On request
If a scan fails for technical reasons on our side, or you believe you were charged in error, email us within 30 days and well refund the affected files. Refunds for completed, successful scans are at our discretion.
Taxes
Prices shown exclude any sales tax or VAT that may apply in your jurisdiction. Stripe handles tax collection where required.
06
AI suggestions what they are and arent

Rename suggestions are produced by an AI model. They are best-effort interpretations of your files names and content, not guaranteed-correct facts. You are responsible for reviewing each suggestion before approving it. PLUMdata is not liable for renames you approve that turn out to be unsuitable; the review step exists precisely for this reason. Every applied rename has a one-click undo.

07
Service availability

We aim for high availability but dont guarantee uninterrupted service. Planned maintenance, third-party outages (Google, Anthropic, Stripe, Vercel), and unforeseen incidents may cause downtime. We dont offer a formal SLA at this stage.

08
Disclaimers & limitation of liability

PLUMdata is provided as is and as available, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. To the maximum extent permitted by law, our aggregate liability for any claim arising out of or relating to the service is limited to the greater of (a) the total amount you paid PLUMdata in the 12 months before the claim, or (b) USD 50. We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or business interruption.

Nothing in these terms excludes liability that cannot be excluded under applicable law (e.g. for gross negligence, fraud, or death/personal injury caused by negligence).

09
Ending the relationship

You can stop using PLUMdata at any time by revoking access at myaccount.google.com/permissions. From that moment we have no ability to read or modify anything in your Drive. To delete the account record we hold (your email and payment history), email us and well action it within 48 hours.

We may suspend or terminate your access if you breach these terms, if continued service is unlawful, or if we discontinue the product. Where the cause isnt a breach by you, well give reasonable notice and pro-rata refunds for any unused pre-paid credit.

10
Changes to these terms

If we materially change these terms, well post the updated version here and update the Last updated date at the bottom of this page. Continued use after a change means you accept it. If you dont accept a change, stop using the service and revoke access as described above.

11
Governing law

These terms are governed by the laws of England and Wales. Disputes will be resolved in the courts of England and Wales, except where mandatory consumer-protection laws in your country of residence apply.

12
Google API Services compliance

PLUMdatas use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not use Drive data for advertising, do not transfer it except as necessary to provide the service, do not allow humans to read it except with your explicit consent or where required by law, and do not use it to train generalised AI models.

Questions about these terms?

Well respond within 48 hours.

legal@plumdata.io
Last updated May 2026 · PLUMdata.